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Posted: Saturday, November 11, 2017 12:05 AM



The Welcome Coach is responsible for identifying the next generation of Health Coaches and inviting people to join the HCI student community. They assist with assessing an individual's fit for our program by serving as the first point of live contact for our leads. Our Welcome Coaches connect people with a career that changes lives; both their own and their future clients.

- Learn and understand the process of the Enrollment team
- Calling the Leads that come in through various marketing sources, from multicultural backgrounds and in different time-zones, and being their first positive "live" point of contact.
- Document the outcome of each call and recording notes as needed about the Leads that will give the Clarity Coaches any information to assist their conversations with each Lead
- Ensure the Lead is registered or register them for upcoming Live and evergreen webinars
- Electronically schedule the Lead to have an initial conversation with the Clarity Coach if they choose
- Remain in constant communication with Clarity Coaches as any issues, Hot Leads, etc. arise
- Continuously improve through feedback
- Proactively offer any feedback, ideas, best practices etc. that may help continue the success of the Enrollment Tea



- Prior outbound calling experience preferred
- Must be proficient in English
- Strong computer literacy
- Bachelor's degree from an accredited college or university highly preferred
- Prior experience with with Sales technologies (i.e. CRM) required

• Location: Boise

• Post ID: 8236732 idaho is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017